Compleo Knowledgebase
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In this space you can find information on all Compleo products regarding:
Configuration
FW Updates
Backend integrations
Payment Integrations
Troubleshooting
Manuals for various features
Please refer to our download center for further documentation like installation manuals and datasheets.
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Hardware
eTower
Info | Key Facts |
As a state-of-the-art charging station for High Power Charging (HPC), the eTower 200 offers a charging capacity of up to 200 kW. Its modular design enables dynamically maximized power output to two connected electric vehicles. The charging option for vehicles with 400 and 800-volt battery technology makes it very future-proof. The eTower 200 HPC brings particularly quiet charging to attractive locations. It can be installed directly in front of walls to save space and is easy to maintain, which guarantees cost-effective maintenance. The eTower is AFIR-compliant with a payment terminal including pin pad and RFID reader and is compliant with calibration law thanks to SAM technology. It is optionally available with cable management for two extra-long charging cables and in variants for international use. |
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eBox
Info | Key Facts |
The eBOX is a future-proof charging solution for electric vehicles. With its touch screen, it ensures maximum flexibility for all use cases, including compliance with AFIR regulations such as QR codes for easy payment. It offers fast charging with up to 22 kW (AC) and can be networked via WiFi, LAN, and mobile data network. It is linked to the software backend via OCPP 1.6 JSON. Charging processes are activated via app or RFID charging card. Thanks to its LED signature ring and touch display, the eBOX provides feedback on the charging process within seconds. This ensures an intuitive user experience. With the aid of the eCLICK docking station, the eBOX is easily mounted on the wall or a pole. It is available with both a Type2 socket and a Type2 charging cable. Optionally, the eBOX is available in variants in compliance with calibration regulations in Germany. |
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Solo
Info | Key Facts |
The SOLO premiumline is particularly suitable for publicly accessible charging points in car parks and underground garages as well as for connected use at employers or in apartment buildings. It is AFIR-compliant and its 3.5'' display can be used to show secure QR codes for direct payment. Alternatively, charging can be authorised via RFID card or app. The SOLO is open to any OCPP backend and can be billed via the SAM module in compliance with calibration law. |
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DUO
Info | Key Facts |
As an all-in-one charging station, all components are already integrated in the DUO product family. The professional charging solution is ideal for use at publicly accessible charging points and for networked operation in companies, as it fulfils the AFIR regulations. The bright 4.3'' display enables the display of secure QR codes for direct payment. Alternatively, charging processes can be authorised via RFID card or app. It is characterized by durable housing that will never rust. The charging station is particularly efficient in terms of installation and running costs. It has an automatically resettable Service RCD. The DUO is available in versions with two type 2 sockets (up to 22 kW) or with two spiralised type 2 charging cables (up to 11 kW). The DUO enables connectivity via LAN and mobile radio. The connection to a freely selectable backend is made via OCPP 1.6 JSON. |
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DUO IMS
Info | Key Facts |
The DUO ims was developed especially for direct connection to the public distribution grid in Germany. As an all-in-one charging station, all components are integrated, saving installation time and costs. Always up to date for technical requirements and regulations in the German market. The versions with the SAM module provide maximum transparency in calibration law-compliant billing. The integrated payment terminal is ready for all types of payment via smartphone, credit card and Girocard and offers a pin pad. |
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CITO 500
Info | Key Facts |
Whether at the supermarket car park or even at the car dealership, charging with 50 kW is becoming more and more relevant alongside ultrafast charging. At less powerful grid connections in particular, all vehicles can be charged with up to 50 kW (DC) at the CITO 500, regardless of their onboard charging device. In parallel, up to 22 kW (AC) can be charged at a second charging point of the CITO 500. Product variants with SAM technology offer charging in compliance with calibration regulations in Germany. Optionally, the CITO 500 with its integrated payment terminal including a pin pad is ready for direct payment - be it by girocard, credit card, or smartphone. This offers the best charging experience. |
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